Order Process

PROCESS

ST : Curated—
item(s) will ship
3-5 business days after your order. you'll receive an email when you submit your order & another when the shipment is sent out. US delivery times range from 2-3 days, international orders vary by country & cannot be guaranteed an exact delivery date. click here for more info on the ordering process.

SUBHITAHA Originals—
item(s) will ship 5-8 business days after your order is processed to allow for production of your piece(s). you'll receive an email when you submit your order & another when the shipment is sent out. US delivery times range from 2-3 days, international orders vary by country & cannot be guaranteed an exact delivery date. click here for more info on the ordering process.

you'll receive one email confirmation once you complete your order & another once your package has shipped.


SHIPPING

us domestic:
• $7-13 / depending on weight
• shipped via USPS priority mail, typically arriving within 2–3 business days after drop-off
• please note delivery dates cannot be guaranteed
• we are not responsible for packages that are lost or damaged in transit

international:
• $20-32 / depending on weight & country
• shared costs—we know int’l shipping is expensive. so we cover 33% of the total USPS int’l shipping cost
• shipped via USPS first class mail, delivery time varies by country
• please note delivery dates cannot be guaranteed
• we are not responsible for packages lost or damaged in transit
• international orders do not include tracking information

canada:
• $10-17 / depending on weight
• shared costs—we know int’l shipping is expensive. so we cover 33% of the total USPS int’l shipping cost
• shipped via USPS first class mail, delivery time varies by region
• please note delivery dates cannot be guaranteed
• we are not responsible for packages lost or damaged in transit
• if a package is returned to us on error of the receiver (the package was never picked up), you will be refunded the cost minus shipping & a $20 restocking fee
• international orders do not include tracking information


RETURNS

we cannot accept returns or exchanges. 
the goal is for you to love your purchase, so feel free to contact with any questions you have before ordering, glad to help in any way.


ORDER CHANGES

order cancellations/changes are only accepted if the production process has not begun.
email info@subhitaha.com to inquire about your order.